When shopping with Shopkando, we aim to make your delivery experience smooth and reliable. Please allow 1–3 business days for order processing and preparation. Once dispatched, the average shipping timeframe is 5 to 12 business days, depending on your destination and carrier conditions. External factors, such as customs or weather disruptions, may occasionally extend delivery times.
Your orders are shipped using reputable logistics partners chosen according to your order’s size, weight, and delivery destination. Once the package is on its way, you’ll receive a tracking number by email so you can follow the journey of your shipment online.
We proudly provide free worldwide shipping, but customers should note that import duties, local taxes, or handling fees imposed by customs are not included in our shipping service and must be covered by the buyer. Some remote locations or specific countries may have limited delivery service. If your address falls into this category, our support team will assist you with available options.
Additionally, some products may have shipping restrictions based on legal or logistical limitations. If this applies to your order, we will promptly inform you and provide assistance.
For any shipping-related inquiries, please get in touch with us:
Company: torautomation24 GmbH
Email: finance@shopkando.com
Address: Am Turm 11, 53721 Siegburg